Privacy Policy

At RUSTICA, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website or purchase our products. Please read this policy carefully to understand your rights and how we handle your information.

Information We Collect

We may collect various types of information from you when you interact with our website, including but not limited to:

Personal Identification Information: Name, email address, phone number, mailing address, and other contact details you provide when placing an order or contacting us.
Payment Information: Details required to process payments securely, handled by trusted third-party payment processors.
Usage Data: Information about how you use our website, such as pages visited, time spent on the site, browser type, IP address, and other technical data.
Cookies and Tracking Technologies: Data collected through cookies to enhance your browsing experience (please see our Cookie Policy for more details).

How We Use Your Information

The information we collect is used for the following purposes:

To process and fulfill your orders efficiently and accurately.
To communicate with you regarding your purchases, inquiries, and support requests.
To personalize your experience on our website and provide relevant content.
To improve our products, services, and website based on your feedback and usage patterns.
To comply with legal obligations and protect against fraud and unauthorized transactions.
To send you promotional materials and newsletters, with your explicit consent, which you may unsubscribe from at any time.

Data Sharing and Disclosure

We respect your privacy and do not sell or rent your personal information to third parties. However, we may share your data with trusted service providers and partners who assist us in operating our business, such as:

Payment processors and banks for secure payment handling.
Delivery and logistics companies for order fulfillment.
IT service providers for website hosting, maintenance, and security.
Legal authorities if required by law or to protect our rights.

All third parties are obligated to keep your information confidential and use it only for the purposes we specify.

Security of Your Information

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Our website uses encryption protocols (such as SSL) to safeguard your sensitive information during transmission. Despite our best efforts, no internet transmission or electronic storage method is 100% secure, so we cannot guarantee absolute security.

Your Rights and Choices

Depending on your jurisdiction, you may have the following rights regarding your personal data:

The right to access the personal information we hold about you.
The right to correct or update inaccurate or incomplete data.
The right to request deletion of your personal data, subject to legal and operational requirements.
The right to object to or restrict certain processing activities.
The right to withdraw consent for marketing communications at any time.
The right to data portability in a structured, commonly used format.

To exercise any of these rights or if you have questions about your data, please contact our support team.

Cookies and Tracking

We use cookies and similar tracking technologies to improve your experience on our website, analyze usage, and personalize content. You can control cookies through your browser settings. For detailed information, please refer to our Cookie Policy.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

Children’s Privacy

Our website and services are not intended for individuals under the age of 16. We do not knowingly collect personal data from children. If you believe we have inadvertently collected data from a child, please contact us immediately so we can take appropriate action.

International Data Transfers

If you are accessing our website from outside the country where RUSTICA operates, please be aware that your information may be transferred to, stored, and processed in our country of operation where data protection laws may differ. By using our site, you consent to this transfer.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We encourage you to review this page regularly to stay informed about how we protect your data. Continued use of our website after changes signifies your acceptance of the updated policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact our support team. We are dedicated to addressing your concerns promptly and transparently.